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Terms of Service

Last updated: July 27, 2026

1. Acceptance of Terms

By creating an account or using Chora (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users of Chora, operated by withChora ("we", "us", "our").

2. Description of Service

Chora is an ambient intelligence service that delivers personalized suggestions to users via email and other channels. The Service uses AI to learn from user interactions and tailor its output over time. Chora works silently in the background — you set your preferences once, and the Service handles the rest.

3. Free Trial & Subscription

  • Free trial: New accounts receive a 7-day free trial. No credit card is required to start. At the end of the trial, the Service will pause unless you subscribe.
  • Subscription: After the trial, continued access requires a paid subscription (monthly or annual). Pricing is displayed at the time of purchase.
  • Cancellation: You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.
  • Renewal: Subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled. You will receive a reminder before renewal.

4. Payment & Billing

Payments are processed securely by Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis (monthly or annual, depending on your plan). We do not store your card details. If a payment fails, we will notify you and may suspend access to the Service until payment is resolved.

5. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must be at least 16 years old to use the Service.
  • You are responsible for all activity that occurs under your account.
  • One account per person. Accounts are non-transferable.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any regulations
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Reverse engineer, scrape, or otherwise extract data from the Service
  • Resell or redistribute access to the Service without our written consent

7. Intellectual Property

The Service, including its design, algorithms, and content, is owned by withChora and protected by applicable intellectual property laws. Your personal data and preferences remain yours. We do not claim ownership over any content you provide.

8. Food Safety — No Liability for Allergic Reactions or Health Incidents

Chora meal suggestions are for informational and inspirational purposes only. They do not constitute medical, nutritional, or dietary advice.

withChora expressly disclaims all liability for any allergic reactions, food intolerances, foodborne illness, injury, or death — including anaphylaxis or any life-threatening event — resulting from the preparation or consumption of any meal suggested by the Service, whether or not such suggestion was based on preferences provided by the user.

  • AI limitations: Suggestions are generated by AI models that may produce errors, omissions, or inaccurate ingredient lists. The Service does not guarantee the completeness or accuracy of any suggested recipe or ingredient.
  • Your responsibility: You are solely responsible for verifying all ingredients against your own dietary restrictions, allergies, intolerances, and medical conditions before preparing or consuming any suggested meal.
  • No medical advice: The Service does not provide medical, nutritional, or clinical dietary guidance. Always consult a qualified healthcare professional before making dietary changes, particularly if you have known food allergies, intolerances, or health conditions.
  • Household members: You assume full responsibility for any meals prepared for and consumed by other members of your household, including children, guests, or individuals with specific health conditions.

By using the Service, you acknowledge these risks and agree that withChora bears no responsibility whatsoever for any harm, illness, injury, or death arising from the use of meal suggestions provided by the Service.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that AI-generated suggestions will meet your specific expectations. Use the Service at your own discretion.

10. Limitation of Liability

To the maximum extent permitted by law, withChora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to damages arising from food-related incidents. Our total liability to you for any claim shall not exceed the amount you paid us in the 3 months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless withChora and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) meals you prepare and serve to any third party, including household members and guests; or (d) your violation of any law or the rights of a third party.

12. Termination

You may delete your account at any time from your account settings. We may suspend or terminate your access if you violate these Terms, with or without notice. Upon termination, your data will be deleted in accordance with our Privacy Policy.

13. Governing Law & Jurisdiction

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. Subject to Section 14 (Arbitration) and to any mandatory consumer-protection law of your place of residence that grants you the right to bring proceedings before your local courts, any dispute shall be brought exclusively before the courts of the judicial district of Montreal, Quebec, Canada.

Before initiating any formal proceeding, you agree to first contact us at hello@withchora.com and attempt in good faith to resolve the dispute informally for at least 60 days. Nothing in these Terms deprives you of the protection of mandatory provisions of the consumer-protection laws of your jurisdiction.

14. Binding Arbitration & Class Action Waiver (U.S. Residents)

Please read this section carefully — it affects your legal rights. If you reside in the United States, you and withChora agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted remotely (by video, telephone, or written submissions) unless the applicable rules require otherwise.

  • Class action waiver: YOU AND WITHCHORA EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. Claims may be brought only in an individual capacity.
  • Exceptions: Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.
  • Opt-out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing hello@withchora.com with the subject "Arbitration Opt-Out" from the email address associated with your account. Opting out does not affect any other provision of these Terms.
  • Severability of this section: If the class action waiver is found unenforceable as to a particular claim, this entire arbitration section shall not apply to that claim.

This section does not apply where prohibited by law, including to consumers residing in Quebec.

15. Miscellaneous

Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and withChora regarding the Service. No waiver: Our failure to enforce any provision is not a waiver of it. Assignment: You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Survival: Sections 7 through 11 and 13 through 15 survive termination of your account.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

17. Contact

Questions about these Terms? hello@withchora.com